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Dr Willem Jan Hofmans

Effectiveness of leadership coaching: an integrated evaluation framework

Theme: Coaching in context
Area: Coaching
Type: Completed research

Session on Friday, Jul 8th, 11:50
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Dr Willem Jan Hofmans has been an Executive Coach & Leadership Consultant since 2007 and holds a PCC (Professional Certified Coach) from the ICF. To this he brought 25 years all-round experience as a senior executive in the healthcare and IT sector. He has lived in the Netherlands, USA, South Africa, Germany and Switzerland, and has travelled to many more countries. Willem Jan has a DBA (Doctorate of Business Administration) from Grenoble Ecole de Management (France, 2015) and focused his research on the effectiveness of leadership coaching. Before this he obtained his Masters in International Business from the University of South Carolina (USA) in 1982 and Bachelor’s degree in Business from Nijenrode (Netherlands) in 1980.


Grounded in a completed doctoral research project, the objectives of this presentation are to create understanding how effectiveness of coaching can be measured, what the results and conclusions of this research are, what challenges have had to be addressed, what implications for organisations, coaches and researchers are, and what future areas for research have been identified. An evaluation framework and nine criteria will be presented for empirical coaching effectiveness research. The difficulties in obtaining data will be discussed. It will be shown that leadership coaching has a positive impact on coaching outcomes. It will also be shown that whereas client satisfaction with the coaching impacts coaching outcomes, the client-coach relationship has no significant impact on said outcomes. The satisfaction of the coach will be presented as having a much more significant impact on the relationship with the client. Finally, it will be argued that the achievement of coaching objectives is a close predictor of positive coaching outcomes.

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